Great Gift Baskets

Customer Service Center

GreatArrivals Gift Baskets prides itself on delivering the highest level of service to each and every customer. Our friendly and helpful customer service staff are fully trained to understand your needs, concerns and expectations particularly when it comes to sending gifts.

Our customer service department can help you with anything from creating a custom basket, tracking packages, figuring out delivery times, formulating gift messages and much more. Representatives are available Monday through Friday, 9:00 a.m. to 5:00 p.m. You may reach us toll free at 800.862.0599.

You may also email During Non-Christmas Holiday time, we respond to emails that may have come in during off hours by 10:00 a.m. During the Holiday Christmas time, we make every effort to respond within 24 hours.

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